Policies - AlohaBug Photography | Wedding | Portrait | Event - Photographers
As Seen on The Knot

Company Policies


FREQUENTLY ASKED QUESTIONS


BUSINESS DAYS

Sunday - Wednesday 9 am - 5 pm / Photo Shoots till Sunset Hour

Thursday - Friday Closed, Saturdays Reserved for Weddings


HOLIDAYS

Expect 2-3 day delay on email responses.  Thank you for your patience.


CANCELLATIONS

Customers must notify us 48 hours prior to the day of the booked photo session/event.  

All cancellations made within 48 hours forfeits your session fee. 

Each client is allowed 2 reschedules 48 hours in advance.  

Each client who reschedules within 48 hours has a rescheduling fee of $50 and must be paid  immediately to reserve new date.

We are not responsible for weather changes.  Reschedules will be made accordingly.

If you had cancelled and rescheduled, we send a new booking confirmation via email.

Please double check and make sure that your name is active on the calendar for the new date,

and confirm  your attendance the day before the photo session by EMAIL.


WEATHER

We are not responsible for weather changes. 

A fee of $20 is due upon arrival of Photographer if photo session is not rescheduled  by Client

on bad weather such as rain or no sunset etc.

For example, if the Photographer calls or emails Client regarding rescheduling due to bad

weather conditions and Client insists on doing the photo shoot, Client must finish the booked

photo session  with the Photographer.  If the Client cancels after the first shots of photos on camera,

Client must pay the $20 dollar fee to Photographer for the work incurred.


REFUNDS

Deposits are non-refundable.

No refunds of any kind will be given for no shows or cancellations.


PHOTO SESSIONS

All Friends & Family Deal portrait sessions will be conducted outdoors during daylight hours.

Available sessions are on a first come first serve basis.  

Weddings and regular priced photo sessions are not reserved until a deposit has been paid.

We will not hold a reservation unless payment has been received.


EXPIRED GROUPON VOUCHERS

TERMS & CONDITIONS

After the expiration date printed on your Groupon, you can still use the paid value (what you've paid for the Groupon) and schedule a regular session (paying the difference of the promotional value/regular price photo session).

PRICE LIST FOR REGULAR PHOTO SESSION


WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE

Flip flops or no shoes are welcome at beach sessions!


We work very hard with the images and deals we give you.  Love is what runs this business.

Hence, we love what we do and share the love with you.  

We thank you for your continued support of our independent, full service professional photography company.






Contact  808-779-2031 Email rcw@alohabug.com

www.alohabug.com | San Diego, California | Top Photographers

Weddings, Engagements, Portraits, Events

Available Nationwide & International

Established in 2010

Copyright AlohaBug Photography. AlohaBug Studios. All Rights Reserved.

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