FREQUENTLY ASKED QUESTIONS

BUSINESS DAYS

Monday - Friday 9 am - 5 pm / Photo Shoots 9am - Sunset Hour

HOLIDAYS

Expect 2-3 day delay on email responses.  Thank you for your patience.

CANCELLATIONS

Customers must notify us 24  hours prior to the day of the booked photo session/event.  

All cancellations made within 24  hours forfeits your session fee and a cancellation fee of $30-50 dollars will be charged.

Each client is allowed 2 reschedules 24 hours in advance.  

Each client who reschedules within 24 hours has a rescheduling fee of $50 and must be paid  immediately to reserve new date. 

No shows on the day of the photo shoot are automatically charged $50 and is not refundable.

We are not responsible for weather changes.  Reschedules will be made accordingly.  

You may cancel and reschedule online via the BOOKING link provided or  send an EMAIL.

WEATHER

We are not responsible for weather changes. 

A fee of $20 is due upon arrival of Photographer if photo session is not rescheduled by Client

on bad weather such as rain or no sunset etc.

For example, if the Photographer calls or emails Client regarding rescheduling due to bad

weather conditions and Client insists on doing the photo shoot, Client must finish the booked

photo session  with the Photographer.  If the Client cancels after the first shots of photos on camera,

Client must pay the $20 dollar fee to Photographer for the work incurred.

REFUNDS

Deposits are non-refundable.

No refunds of any kind will be given for no shows or cancellations.  No refunds for digital image download purchase.

PHOTO SESSIONS

All Friends & Family Deal portrait sessions will be conducted outdoors during daylight hours.

Available sessions are on a first come first serve basis.  

Weddings and regular priced photo sessions are not reserved until a deposit has been paid.

We will not hold a reservation unless payment has been received.

EXPIRED GROUPON  or LIVING SOCIAL VOUCHERS

TERMS & CONDITIONS

After the expiration date printed on your Groupon, you can still use the paid value (what you've paid for the Groupon) and schedule a regular session (paying the difference of the promotional value/regular price photo session).

PRICE LIST FOR REGULAR PHOTO SESSION

WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE

Flip flops or no shoes are welcome at beach sessions!

We work very hard with the images and deals we give you.  Love is what runs this business.

Hence, we love what we do and share the love with you.  

We thank you for your continued support of our independent, full service professional photography company.